Terms Of Service

Payment Security

All payment security related matters are to be handled between the two parties involved. Right now frogig have not integrated any payment method so you have to handle by your own.

Welcome to Frogig

The following terms of service (these "Terms of Service"), govern your access to and use of the Frogig website and mobile application, including any content, functionality and services offered on or through frogig.com or the Frogig mobile application (the "Site") by Frogig – India as applicable. Frogig and its subsidiaries are collectively referred hereto as "Frogig" "we" or "us" and “you” or “user” means you as an user of the Site.

Please read the Terms of Service carefully before you start to use the Site. By using the Site, opening an account or by clicking to accept or agree to the Terms of Service when this option is made available to you, you accept and agree, on behalf of yourself or on behalf of your employer or any other entity (if applicable), to be bound and abide by these Terms of Service and Frogig Payment Terms, (“Payment Terms”), which is incorporated herein by reference. You further acknowledge, you have read and understood our Privacy Policy, found. If you do not want to agree to these Terms of Service or the Privacy Policy, you must not access or use the Site. For more detailed policies surrounding the activity and usage on the Site, please access the designated articles herein.

This Site and mobile apps is offered and available to users who are at least 18 years of age and of legal age to form a binding contract. If you are under 18 and at least 13 years of age, you are only permitted to use the Site through an account owned by a parent or legal guardian with their appropriate permission. If you are under 13 you are not permitted to use the Site or the Frogig services. By using the Site, you represent and warrant that you meet all of the foregoing eligibility requirements. If you do not meet all of these requirements, you must not access or use the Site

Our Customer Support team is available 24/7 if you have any questions regarding the Site or Terms of Service. Contacting our Customer Support team can be performed by submitting a request.

The original language of these Terms of Service, as well as all other texts throughout the Site, is English. Frogig makes this translation available for convenience only. In case of conflicts between the original English version and any translation, the English version shall prevail.

Key Terms

• Clients are users who search services on Frogig.
• Freelancers are users who list their services on Frogig.
• Complete Profile Service provider (Freelancer) can complete profile and show list of skills and Categories whats they are experts.
• Freelancers / Projects freelnacers and clients are both able to do like (Favorite) Projects and Freelancers.
• Post Projects Clients can post project based on requirement that will be list on Search project list.
• Search Projects Clients can post project based on requirement that will be list on Search project list.
• Search Freelancer Clients can search Freelancers for their service and talk and discuss with freelancers.
• Dashboard Freelancers and Clients see all activity’s total on Dashboard.
• My Subscription This Features is for Freelancer. We have 3 type of Different Subscription’s Freelancer (Service provider) can Buy and get access based on membership
• Search By Categories here anyone can search Freelancer(Service provider) based on categories and skills.
• My Applied Projects you will see all applied projects list and also check status of project Accept or Declined by client
• My Posted Projects you will see all posted projects list and also check list of applied freelancer’s
• Settings you will see all settings here like Turn on and off your profile by Show profile , Help and Supports , Privacy Policy , Term’s & Conditions etc.
• Message Inside Message have tow Option New Request Or Inbox , In New request you will get proposals from Freelancers and you will have Accept and Declined Option there if you Accept it then it will be move on to the Inbox so you will chat each other. In Inbox you will all old and new chat with Freelancer and clients.
• Notifications here you will all type of notifications like For new posted projects , new message , Proposal Accept , Decline , Admin Notification etc.
• Search Anyone able to search anything like Search Freelancers and Search projects by keywords , skills and categories’
• Profile Score Its very post important features , It will show how much freelancer valuable. Its will work like that, If any new freelancer Registered in Frogig they will have by default 25% after they will have to Verify their profiles by LinkedIn profile , address , GIT profile and etc , You will be Verify Option from side menu. Freelancers (Services Provider) can Fill the Verification form and admin will review the details and increase their profile score. Also if you Subscribe any package then little your profile score will be up.
• Profile View We will show a total view of your profile (i.e if someone have open profile then will be a one view)

Overview (Main terms, in a nutshell)

Only Registered users can use our services, There will be a Two type of users Client (Wants Services) and Freelancers (Service Providers) . Client will post projects and Freelancers can apply on projects and they will meet on our Frogig platform and do Business each other. We will not take and commission for buy and sell services so clients and freelancers can pay the project amount where ever they want (On their own risk). We are serve here only meet each other and do business each other. Right now we will not provide that service to pay by only Our platform so Client and freelancer have Freedom to get paid any where.

Become a Client & Freelancers

where If you registered with Client or Freelancers and Do you want to Become both ? No worries if you client and wants to become a Freelancers then just complete your profile and choose Skill and Categories that you expert so your profile will be list on Search Freelancers and you will get business from client. If you Freelancers and want to become Clients ? No worries there is option to post Projects so you will post projects and search other freelancers for your projects and do business .

Reporting Violations

If you come across any content that may violate our Terms of Service and/or our Community Standards, you should report it to us through the appropriate channels created to handle those issues as outlined in our Terms of Service. All cases are reviewed by our Trust & Safety team. To protect individual privacy, the results of the investigation are not shared. You can review our Privacy Policy for more information.

Violations

Users may receive a warning to their account for violations of our Terms of Service and/or our Community Standards or any user misconduct reported to our Trust and Safety team. A warning will be sent to the user's email address and will be displayed for such user on the Site. Warnings do not limit account activity, but can lead to your account losing statuses or becoming permanently disabled based on the severity of the violation.

Non-Permitted Usage

• Adult Services & Pornography - Frogig does not allow any exchange of adult oriented or pornographic materials and services.
• Inappropriate Behavior & Language - Communication on Frogig should be friendly, constructive, and professional. Frogig condemns bullying, harassment, and hate speech towards others. We allow users a medium for which messages are exchanged between individuals
• Phishing and Spam - Members’ security is a top priority. Any attempts to publish or send malicious content with the intent to compromise another member’s account or computer environment is strictly prohibited. Please respect our members privacy by not contacting them with offers, questions, suggestions or anything.
• Authentic Frogig Profile - You may not create a false identity on Frogig, misrepresent your identity, create a Frogig profile for anyone other than yourself (a real person), or use or attempt to use another user’s account or information; Your profile information, including your description, skills, location, etc., while may be kept anonymous, must be accurate and complete and may not be misleading, illegal, offensive or otherwise harmful. Frogig reserves the right to require users to go through a verification process in order to use the Site (whether by using ID, phone, camera, etc.).
• Intellectual Property Claims - Frogig will respond to clear and complete notices of alleged copyright or trademark infringement, and/or violation of third party’s terms of service. Our Intellectual Property claims procedures can be reviewed.
• Fraud / Unlawful Use - You may not use kegi for any unlawful purposes or to conduct illegal activities.

Abuse and Spam

• Multiple Accounts - To prevent fraud and abuse, users are limited to one active Frogig account and one active Frogig Business account. Any additional account determined to be created to circumvent guidelines, promote competitive advantages, or mislead the Frogig community will be disabled. Mass account creation may result in disabling of all related accounts. Note: any violations of Frogig’s Terms of Service and/or our Community Standards is a cause for permanent suspension of all accounts.
• Targeted Abuse - We do not tolerate users who engage in targeted abuse or harassment towards other users on Frogig. This includes creating new multiple accounts to harass members through our message or ordering system.
• Selling Accounts - You may not buy or sell Frogig accounts.